WordPress Repair Services
I Fix Broken WordPress Websites Fast - No Fix, No Pay.
No Fix - No Pay
Fast, Efficient WordPress Website Repair
If your WordPress site is broken, throwing errors, or won’t load properly, it’s more than a technical problem – it’s a business problem. Every minute your site isn’t working, you’re potentially losing leads, revenue, and credibility. I help business owners quickly fix common WordPress issues so they can get back to doing what they do best.
With over 25 years of web experience and more than a decade focused on exclusively on WordPress, I deliver fast, reliable WordPress repair services – with zero risk to you. If I can’t fix it, you don’t pay. Simple as that.
"There has been a critical error on this website"
White Screen of Death (WSOD)
Broken layouts after a theme or plugin update
Database connection errors
Plugins not working or breaking the site
And many other WordPress website errors
Here's How It Works
WordPress Repair Process
I make the WordPress repair process simple, secure, and stress-free. Whether your site is down or just acting strangely, here’s exactly what to expect – from providing access to getting your website fully restored. No guessing, no tech confusion – just a clear, step-by-step plan to get you back online fast.
Access
You send WordPress admin and (if possible) hosting access so I can get started.
Backup
I create a full site backup to protect your files and database before repairs.
Diagnose & Repair
I locate the problem and fix it without adversely affecting your site’s content or layout.
Test & Verify
I check pages, forms, and functionality to confirm everything works properly.
Post-Fix Summary
You receive a clear, simple explanation of the issue and how it was resolved.
Do I need a repair service or just an update?
If your site is simply outdated but still working, you may just need help safely updating WordPress, plugins, or your theme. However, if your site is showing errors, loading blank pages, behaving strangely, or locking you out of the admin dashboard, you likely need a full WordPress repair service. I can quickly assess your site and let you know which path makes the most sense – no pressure or upselling.
What types of WordPress errors can you fix?
I fix a wide range of issues, including:
- WSOD (white screen of death)
- Critical error messages
- 500 internal server errors
- Database connection problems
- Plugin/theme conflicts
- Locked out of admin dashboard
- Broken layouts after updates
- Sites stuck in maintenance mode
- Errors after migration to a new webhost
If it’s a technical problem, I can probably fix it.
Can you restore my WordPress site from a backup?
Yes. If you have a working backup, I can restore your WordPress site quickly and safely. If not, I may still be able to repair it manually, depending on the type of error or damage. My repair service includes a full site backup before I begin any work, so nothing is lost.
What if I don’t have a backup?
If you still have access to the WordPress admin dashboard, I can log in and create a backup prior to beginning any work on your website. If you don’t have access to the dashboard, I can likely make a manual backup of your site’s database and files.
Will your repair affect my existing content or SEO?
No. My goal is to fix what’s broken without disrupting your content, layout, or search engine rankings. I take every precaution to preserve your site’s structure and metadata. After the repair, I run basic checks to ensure key pages, forms, and functionality are intact and performing as expected.
How long does a WordPress repair take?
The exact time needed to fix your WordPress website will depend on the complexity of the error(s). Once I have had a chance to review your site, I will provide you with an estimate of how long I think it will take and what the turnaround time will be. Most website repairs are completed within 24 to 48 hours – often sooner.
You will be kept updated throughout the process. If it looks like the repair will take longer than the initial estimate, I will let you know. If it will take less time, I’ll let you know that, too.
Do you fix hacked WordPress sites or remove malware?
Depending on the type of hack / malware, yes I do. Not only that, once I remove the malware from your website, I’ll send you a report with recommendations you can implement to better secure your site and prevent future hacks.
Can you help prevent future WordPress issues?
Absolutely. After the repair, I can perform a basic health check to identify outdated plugins, themes, or risky configurations that could cause future issues. I also offer optional services like plugin audits, update testing, and performance optimization to help keep your site fast, stable, and secure.
How much do you charge for WordPress repairs?
My WordPress repair rates are $65 / hour* during standard business hours (Monday – Friday 9am – 8pm EST to accommodate most US time zones). On weekends or outside of business hours, I charge $75 / hour*.
* One hour minimum
What’s included in your “No Fix, No Pay” guarantee?
It’s exactly what it sounds like. If I can’t diagnose and fix the issue with your WordPress site, you don’t pay. There’s no risk to you and no charge for my time if I’m unable to resolve the problem.
Click here to learn more about the guarantee.
Do you offer support after the repair is done?
Yes. All repairs include a 7-day follow-up period. If the same issue resurfaces during that time, I’ll fix it again free of charge. I also offer ongoing WordPress maintenance plans if you’d like help keeping your site stable, updated, and secure going forward.
What do you need from me to start the repair?
To start the repair, typically all I need is:
- Admin access to your WordPress dashboard
- Hosting credentials (cPanel and/or FTP) if available
These credentials allow me to diagnose and fix deeper technical issues that can’t be solved through the dashboard alone.
Repair FAQ
Learn More About My WordPress Repair Services
Have questions about how my WordPress repair service works, what’s included, or whether it’s the right solution for your website? You’re not alone. I work with business owners every day who run into frustrating site errors and need clear, honest answers before moving forward. Here, you’ll find answers to the most common questions – covering everything from typical turnaround times to what’s included in my No Fix, No Pay guarantee. If you don’t see your question listed, feel free to reach out.
Absolutely amazing experience! Everything I needed was completed within an hour. You can’t get a better experience, great work!
Highly recommend Cynthia and will be back to hire again for my future site needs! She was so diligent, kind, patient, and helpful and I really appreciate that!
Great to work with. She fixed an issue we had in Word Press. She’s a diamond in the rough. She even recommended a smart plug in for us to speed up our site. Great working with her and look forward to the next job!
Risk-Free WordPress Website Repair
How the “No Fix, No Pay” Guarantee Works
Hiring someone to repair your WordPress site shouldn’t feel like a gamble. My No Fix, No Pay guarantee means you only pay if your site is actually fixed – and the entire process is handled securely through UpWork. Here’s how it works:
Initial Assessment & Estimate
After you reach out, I’ll review your website and provide a time estimate for the repair based on the issue and the overall scope of work.
UpWork Contract Setup
Once we agree to move forward, I’ll create a contract on UpWork outlining the issue, estimated hours, and expected turnaround time.
Escrow Protection
You place the estimated project amount into escrow on UpWork, where it stays safe and protected until the job is complete and verified by you.
You Verify the Repair
After the repair is finished, you’ll confirm that everything has been fixed to your satisfaction before releasing the escrowed funds through UpWork.
If I Can’t Fix It, You Don’t Pay
In the unlikely event I can’t fix your WordPress issue, I will release the full escrow amount back to you. No questions. No hassle. No risk to you.